Accessibility Statement

M&G Affordable Living is committed to ensuring that our website is accessible to all residents. We want everyone who visits our website to be able to easily access information, services, and policies regardless of their individual needs, abilities, or personal circumstances.

Our aim is to provide access to policies, procedures, and information in a way that is inclusive and easy to understand. We are committed to making this information available to all residents, including those with disabilities such as visual, hearing, cognitive, or mobility impairments.

Accessible Policies and Documents

Policies and other important documents hosted on this website will, where possible, be available in a range of accessible formats. These may include:

  • Accessible PDF or web-based text versions
  • Easy-read formats
  • Versions compatible with screen reader technology
  • Translated versions for residents and customers where English is not their first language
  • Alternative formats on request, such as large print or audio versions

Our aim is to ensure that all residents and customers can access key information in a format that works best for them.

Support and Alternative Formats

If you experience any difficulty accessing content on this website, or if you require information in an alternative format, please contact us. We will make reasonable efforts to provide the information in a format that meets your needs.

Please contact us using the details below:

Email: affordableliving@mandg.com
Telephone: +44 (0) 2076264588

Ongoing Improvements

We are committed to continually improving the accessibility of our website and digital services. Feedback from residents and users helps us identify areas where we can improve and ensure our services remain accessible to everyone.